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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Claude Opus 5.5

Subject: Heating Repair Needed at [Your Address] – Request for Repair Date

Dear [Landlord's Name],

I'm writing about the heating at [your address, unit number], which has not been working since [date the problem started]. I first reported it on [date of first report] and followed up on [date(s) of later contact], but it has now been about three weeks without a repair.

I appreciate that things can get busy. However, with the current temperatures, the flat is getting very cold, and it is becoming difficult to live in comfortably. [Optional: add a specific detail, e.g., "The indoor temperature has been dropping to around X°C/°F overnight," or "This is especially difficult because I work from home / have a young child."]

Could you please confirm by [specific date, e.g., Friday, March 8] when a repair technician will come? I'm happy to be flexible with access. I'm generally available [list days/times], and I can arrange access at other times if needed.

If there is anything you need from me to help move this forward, such as photos, a description of the problem, or a contact number for the technician, please let me know and I'll send it straight away.

Thank you for your help. I'd like to get this resolved quickly and smoothly for both of us.

Kind regards, [Your Name] [Your Phone Number] [Your Address / Unit Number]


A few tips to help you get results without creating conflict:

  • Send it in writing (email or letter) so you have a dated record, even if you've only called before.

  • Keep copies of all messages and note the dates of any calls.

  • If you get no reply by your deadline, send a short, calm follow-up. You could add a line such as: "I understand landlords are generally required to keep heating in working order, so I'd be grateful if we could arrange this as soon as possible." This reminds them of their obligation without sounding like a threat.

  • If it still isn't fixed, check your local tenant rights. Most areas have a housing authority or tenant advice service that can help.

Asked Nov 1, 2026. Unedited.

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The facts

Claude Opus 5.5 is Anthropic’s flagship model. It reads images and PDFs as well as text, and it is the one to reach for when a mistake would cost you.

Scores from artificialanalysis.ai and lmarena.ai (its “high” setting).

Made by
Anthropic
API price, per 1M tokens
$4 in, $20 out
Speed
97 tokens a second
Artificial Analysis Index
57.6
LMArena text
1,516
LMArena coding
1,545
Updated
Oct 26, 2026

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