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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Claude Opus 5.5

Subject: Heating Repair Needed at [Your Address] – Request for Repair Date

Dear [Landlord's Name],

I'm writing about the heating at [your address, unit number], which has not been working since [date the problem started]. I first reported it on [date of first report] and followed up on [date(s) of later contact], but it has now been about three weeks without a repair.

I appreciate that things can get busy. However, with the current temperatures, the flat is getting very cold, and it is becoming difficult to live in comfortably. [Optional: add a specific detail, e.g., "The indoor temperature has been dropping to around X°C/°F overnight," or "This is especially difficult because I work from home / have a young child."]

Could you please confirm by [specific date, e.g., Friday, March 8] when a repair technician will come? I'm happy to be flexible with access. I'm generally available [list days/times], and I can arrange access at other times if needed.

If there is anything you need from me to help move this forward, such as photos, a description of the problem, or a contact number for the technician, please let me know and I'll send it straight away.

Thank you for your help. I'd like to get this resolved quickly and smoothly for both of us.

Kind regards, [Your Name] [Your Phone Number] [Your Address / Unit Number]


A few tips to help you get results without creating conflict:

  • Send it in writing (email or letter) so you have a dated record, even if you've only called before.

  • Keep copies of all messages and note the dates of any calls.

  • If you get no reply by your deadline, send a short, calm follow-up. You could add a line such as: "I understand landlords are generally required to keep heating in working order, so I'd be grateful if we could arrange this as soon as possible." This reminds them of their obligation without sounding like a threat.

  • If it still isn't fixed, check your local tenant rights. Most areas have a housing authority or tenant advice service that can help.

Asked Nov 1, 2026. Unedited.

Claude Sonnet 5.5

Subject: Heating repair needed at [Address/Unit #]: follow-up and request for a date

Dear [Landlord's name],

I hope you're well. I'm writing about the heating in my unit at [address], which has not been working since [date]. I first reported it on [date of first report, and how: call, text, email], and it has now been about three weeks without a repair.

With temperatures [currently around X° / dropping], this has become a real problem. The apartment is consistently cold, and I'd like to get it resolved quickly for both comfort and safety.

I'd appreciate it if you could:

  1. Confirm by [date, ideally 2 business days out] when a technician will visit.

  2. Have the repair completed by [date, ideally within 5-7 days], or let me know if parts or other issues are causing a delay.

I'm happy to be flexible about access. I can be home [days/times], or I can arrange for entry if that's easier. Please let me know what works best.

I value being a tenant here and would like to sort this out cooperatively. If I don't hear back by [date], I may need to look into my options under [state/local] tenant rules, but I'd much prefer to avoid that and simply get the heat working.

Thank you for your attention to this. I look forward to hearing from you soon.

Best regards, [Your name] [Unit/address] [Phone number]


Tips for making it more effective:

  • Send it in writing, even if you've already called or texted. Email creates a record.

  • Fill in the dates. Specific deadlines are harder to ignore than "soon."

  • Keep copies of earlier messages, photos of a thermostat reading, and notes on any temperature readings.

  • Check local rules. Many places treat heat as an "essential service" with legal repair timelines, and some allow rent withholding or repair-and-deduct. Look up your area's rules before mentioning specific remedies. A local tenant union or housing agency can help.

  • If you don't get a response, send a short follow-up and consider certified mail or a call to your local housing or code enforcement office.

If you tell me your location and what you've done so far, I can tailor the wording and point out relevant tenant protections.

Asked Nov 1, 2026. Unedited.

Head to head

Ranked against 42 models, from public leaderboards and our own blind tests where we have them. How we rank

TaskClaude Opus 5.5Claude Sonnet 5.5Leads
Coding#1#4Claude Opus 5.5
Writing#1#4Claude Opus 5.5
Math#1#4Claude Opus 5.5
Research#1#4Claude Opus 5.5
Everyday chat#1#4Claude Opus 5.5

The facts

FactClaude Opus 5.5Claude Sonnet 5.5
Made byAnthropicAnthropic
API price, per 1M tokens$4 in, $20 out$2 in, $10 out
Speed97 tokens a second138 tokens a second
Artificial Analysis Index57.656.0
LMArena text1,5161,473
LMArena coding1,5451,510
UpdatedOct 26, 2026

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