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How achat.ai works, in short. See what’s new. Need a person? Contact us.

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How it works

What does Auto do?

It reads your message and sends it to the model that answers that kind of question best — then tells you which one answered. You can override it any time from the picker in the composer, and a model you pick yourself is never second-guessed.

Can I trust the answers?

Treat them as a well-read colleague, not as a source. Answers come from third-party models — achat.ai is not affiliated with their providers — and can be wrong or out of date, so check anything that matters. When a question depends on something recent, the model looks it up on the web on its own and links what it found.

Projects and files

What is a project?

A workspace with its own chats, its own attached files and its own memory. Everything attached to a project is available to every chat inside it, and facts you mention are remembered for next time. You can see and delete everything it has remembered on the project screen.

Where do my files go?

Anything you attach to a message, and every image made for you, lands in Files & Media. Deleting a file there removes it for good — the file itself, not just the listing.

Can I get more storage?

Yes. A Basic or Pro plan we bill can add +100 GB or +500 GB of extra storage in Settings → Storage. It is charged with each renewal until you remove it, and adding it partway through a period charges only the days left. Removing it takes effect at your next renewal, and nothing is deleted.

Plans

What does each plan include?

Basic includes chat — answers and pictures — plus Files & Media and Reminders. Pro adds more included credits, video clips and every frontier model. Basic includes 150 credits a month and Pro 1,000, and everything you do uses credits at what it costs us.

Is there a limit on the most advanced models?

A few models are priced far above the rest. They are part of Pro, and like every model they use credits at what they cost us, so an answer from one of them uses more credits than most. Each of their answers is kept to a sensible length.

How many video clips can I make?

As many as your credits cover. Video clips are part of Pro. Each clip uses credits at what that model costs us for its length, and the most it can cost is shown before you make it. Video clips are not part of Basic.

Credits

How do credits work?

Everything you do uses credits at exactly what it costs us — chat, pictures and clips. Your plan includes credits every month, and they’re used first. Basic includes 150 a month and Pro 1,000, reset at the start of each plan month. Credits you buy expire after 12 months and are used after your included credits. Buying credits adds a 5.5% transaction fee, or 15.5% for a purchase made within 24 hours of following a link from the Android app.

What happens when I run out?

Your included credits come back on your plan’s next monthly reset date. Credits you bought keep you going until then. Every answer needs a plan: without one, the app asks you to choose a plan and keeps your question until you do.

Do included credits roll over?

No. Included credits reset at the start of each plan month, and what is left of them does not carry over. Credits you buy expire after 12 months.

Canceling and refunds

Can I cancel any time?

Yes. Cancel any time in Settings → Billing, in one tap. Canceling stops the next renewal, and you keep what you paid for until the end of the period. Canceling also ends any extra storage at the end of that period. Credits you bought stay on your account until they expire and work again if you start a new plan. Included credits end with the plan.

Can I get a refund?

No — charges aren’t refunded, including a renewal you meant to cancel, a 3- or 6-month plan canceled early, and credits you bought with their transaction fee. Cancel before a renewal instead: you keep access until the end of the period you paid for.

Contact us

Email

For a question these answers don’t cover.

contact@achat.ai

Plan details and what each one includes are on Plans and pricing.

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