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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Kimi K3

Subject: Heating repair at [property address] — outstanding for three weeks

Dear [Landlord's name],

I hope you're well. I'm writing to follow up on the heating at [property address/unit], which I first reported on [date]. It's now been three weeks without working heating, and despite [my messages on X and Y dates / my calls on X and Y], the repair hasn't yet been carried out or scheduled.

With the cold weather, this is becoming a genuine problem — [briefly note the impact, e.g., the flat is very difficult to keep warm and I'm concerned about the effect on my health]. I'd ask that this now be treated as urgent.

Could you please confirm by [date — e.g., within five working days] when a contractor will attend? I'm happy to be flexible with access and can make myself available [on these days / at short notice] if that helps.

I'd much rather resolve this directly with you than take it any further, and I'm confident we can get it sorted quickly. I'd really appreciate a reply confirming the plan, even if the appointment itself is a few days away.

Thank you for your attention — I look forward to hearing from you.

Kind regards, [Your name] [Phone number]


A few quick tips:

  • Fill in the specifics (dates you reported it, any responses received) — a clear timeline makes it harder to brush off.

  • Give a concrete deadline rather than "as soon as possible"; a week is usually seen as reasonable.

  • Keep everything in writing from here on. This email becomes your record if you do ever need to escalate to a tenants' advice service or local authority — hopefully you won't.

The tone stays cooperative throughout, but the deadline and the one line about "taking it further" signal you're serious without starting a fight.

Asked Nov 1, 2026. Unedited.

GLM 5.3

Here's an email that keeps things professional and firm while making clear you expect action:


Subject: Follow-Up: Heating Repair Requested Three Weeks Ago – Unit [Your Apartment Number]

Dear [Landlord's Name],

I hope you're doing well. I'm writing to follow up on the heating issue in my apartment, which I first reported on [date] — three weeks ago today. As of this morning, the heating is still not working.

I understand that repairs can take time to schedule, but three weeks without heat in [current month/season] is a significant problem. Beyond the discomfort, temperatures in the apartment have dropped to a point that affects my ability to live there comfortably and, frankly, raises health and safety concerns.

I would appreciate the following:

  1. A specific repair date — a firm appointment, not a general promise that someone will "stop by."

  2. A temporary solution in the meantime if the repair will take longer (e.g., space heaters or a rent adjustment for the period without heat).

  3. Confirmation in writing of the repair plan.

If I don't hear back with a scheduled repair date by [date — e.g., end of this week], I'll need to explore other options to resolve this, including [local housing authority / tenant rights resources] as applicable in [city/state].

I'd much prefer to settle this directly and simply, and I appreciate the good relationship we've had as tenant and landlord. Please let me know the repair date at your earliest convenience.

Thank you, [Your Name] [Apartment Number & Address] [Phone Number]


A few tips to strengthen your position without escalating:

  • Send it in writing (email is good) — this creates a paper trail if you need it later.

  • Attach or reference your original request ("as I mentioned in my text on Feb 3...").

  • Check your local tenant laws — many jurisdictions legally require landlords to maintain heat, and some let you pay for repairs yourself and deduct from rent if the landlord is unresponsive. Mentioning you know your rights (the way the email does, gently) often motivates action.

  • Keep the tone factual — dates, specifics, and clear requests. Avoid accusations like "you've been ignoring me."

Would you like me to adjust the tone (firmer or softer), or tailor it to your specific situation?

Asked Nov 1, 2026. Unedited.

Head to head

Ranked against 42 models, from public leaderboards and our own blind tests where we have them. How we rank

TaskKimi K3GLM 5.3Leads
Coding#11#12Kimi K3
Writing#11#6GLM 5.3
Math#13#11GLM 5.3
Research#6#7Kimi K3
Everyday chat#10#7GLM 5.3

The facts

FactKimi K3GLM 5.3
Made byMoonshot AIZ.ai
API price, per 1M tokens$3 in, $15 out$1.40 in, $4.40 out
Speed53 tokens a second98 tokens a second
Artificial Analysis Index43.644.8
LMArena text1,4751,474
LMArena coding1,5081,498
UpdatedOct 26, 2026

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