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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

GLM 5.3

Here's an email that keeps things professional and firm while making clear you expect action:


Subject: Follow-Up: Heating Repair Requested Three Weeks Ago – Unit [Your Apartment Number]

Dear [Landlord's Name],

I hope you're doing well. I'm writing to follow up on the heating issue in my apartment, which I first reported on [date] — three weeks ago today. As of this morning, the heating is still not working.

I understand that repairs can take time to schedule, but three weeks without heat in [current month/season] is a significant problem. Beyond the discomfort, temperatures in the apartment have dropped to a point that affects my ability to live there comfortably and, frankly, raises health and safety concerns.

I would appreciate the following:

  1. A specific repair date — a firm appointment, not a general promise that someone will "stop by."

  2. A temporary solution in the meantime if the repair will take longer (e.g., space heaters or a rent adjustment for the period without heat).

  3. Confirmation in writing of the repair plan.

If I don't hear back with a scheduled repair date by [date — e.g., end of this week], I'll need to explore other options to resolve this, including [local housing authority / tenant rights resources] as applicable in [city/state].

I'd much prefer to settle this directly and simply, and I appreciate the good relationship we've had as tenant and landlord. Please let me know the repair date at your earliest convenience.

Thank you, [Your Name] [Apartment Number & Address] [Phone Number]


A few tips to strengthen your position without escalating:

  • Send it in writing (email is good) — this creates a paper trail if you need it later.

  • Attach or reference your original request ("as I mentioned in my text on Feb 3...").

  • Check your local tenant laws — many jurisdictions legally require landlords to maintain heat, and some let you pay for repairs yourself and deduct from rent if the landlord is unresponsive. Mentioning you know your rights (the way the email does, gently) often motivates action.

  • Keep the tone factual — dates, specifics, and clear requests. Avoid accusations like "you've been ignoring me."

Would you like me to adjust the tone (firmer or softer), or tailor it to your specific situation?

Asked Nov 1, 2026. Unedited.

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Updated
Oct 26, 2026

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