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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Kimi K3

Subject: Heating repair at [property address] — outstanding for three weeks

Dear [Landlord's name],

I hope you're well. I'm writing to follow up on the heating at [property address/unit], which I first reported on [date]. It's now been three weeks without working heating, and despite [my messages on X and Y dates / my calls on X and Y], the repair hasn't yet been carried out or scheduled.

With the cold weather, this is becoming a genuine problem — [briefly note the impact, e.g., the flat is very difficult to keep warm and I'm concerned about the effect on my health]. I'd ask that this now be treated as urgent.

Could you please confirm by [date — e.g., within five working days] when a contractor will attend? I'm happy to be flexible with access and can make myself available [on these days / at short notice] if that helps.

I'd much rather resolve this directly with you than take it any further, and I'm confident we can get it sorted quickly. I'd really appreciate a reply confirming the plan, even if the appointment itself is a few days away.

Thank you for your attention — I look forward to hearing from you.

Kind regards, [Your name] [Phone number]


A few quick tips:

  • Fill in the specifics (dates you reported it, any responses received) — a clear timeline makes it harder to brush off.

  • Give a concrete deadline rather than "as soon as possible"; a week is usually seen as reasonable.

  • Keep everything in writing from here on. This email becomes your record if you do ever need to escalate to a tenants' advice service or local authority — hopefully you won't.

The tone stays cooperative throughout, but the deadline and the one line about "taking it further" signal you're serious without starting a fight.

Asked Nov 1, 2026. Unedited.

Gemini 3.8 Flash

Subject: Urgent: Heating repair follow-up – [Your Unit/Apartment Number]

Dear [Landlord's Name],

I hope you are having a good week.

I am writing to follow up on the heating issue in [Unit/Apartment Number], which was first reported on [Date of first message, e.g., October 12th]. It has now been three weeks since the heat stopped working, and the issue remains unresolved.

With the temperatures dropping, the apartment has become uncomfortably cold and difficult to live in. While I appreciate that coordinating maintenance can sometimes take time, three weeks without heat is a pressing issue that needs immediate attention.

Could you please confirm by [Day of week, e.g., tomorrow at 5:00 PM] when a technician will be arriving to complete the repair?

I am happy to make myself available or provide permission for entry so this can be resolved as quickly as possible.

Thank you for your prompt attention to this matter. I look forward to your update.

Best regards,

[Your Name] [Your Phone Number] [Your Apartment Number]

Asked Nov 1, 2026. Unedited.

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The facts

FactKimi K3Gemini 3.8 Flash
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API price, per 1M tokens$3 in, $15 out$0.75 in, $3.75 out
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Artificial Analysis Index43.640.9
LMArena text1,4751,498
LMArena coding1,5081,508
UpdatedOct 26, 2026

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