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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Claude Haiku 5.5

Here's a draft you can adapt. It's firm about the deadline and the facts, but it keeps the tone cooperative, since that's usually what gets repairs done fastest.


Subject: Heating repair needed at [Property Address], reported [date]

Dear [Landlord's Name],

I'm writing about the heating at [property address], which has not been working since [date]. I first reported the problem on [date] by [phone/text/email], and I have followed up on [dates] without a repair being scheduled.

It has now been three weeks without heat. The apartment is [describe conditions briefly, e.g., "often below 60°F"], which is affecting our comfort and health, and I'd like to resolve this as quickly as possible.

Could you please:

  1. Confirm by [date, e.g., 2 business days from now] when a technician will be coming to inspect and repair the heating system.

  2. Let me know the name and contact details of the company doing the work, so I can coordinate access.

  3. Tell me if you need anything from me, such as a specific time window or access to a particular room.

I'm happy to work around your schedule and make sure someone is available to let the technician in. If I don't hear back by [date], I'll need to explore my options under [local tenancy law / the terms of our lease], which may include contacting [local housing authority / code enforcement] to request an inspection.

Thank you for your prompt attention to this. I'd much prefer to get this resolved directly with you, and I appreciate your help.

Best regards, [Your Name] [Unit number, phone number]


Tips before sending:

  • Keep a paper trail. Send this by email or a text so there's a written record, even if you've already called.

  • Check your lease and local law for the repair deadline and what you're entitled to (repair-and-deduct, rent withholding, or reporting to the housing authority). Rules vary a lot by location, and the threat in the last paragraph should only name remedies that actually apply to you.

  • Take photos or note the temperature with a dated thermometer reading. This helps if you escalate.

  • Don't withhold rent until you've confirmed what's legal where you live.

If you tell me your city or country and the approximate temperature in the apartment, I can tailor the legal reference and the wording.

Asked Nov 1, 2026. Unedited.

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The facts

Claude Haiku 5.5 is the small model in Anthropic’s Claude 5.5 family. It reads images and PDFs as well as text.

Scores from artificialanalysis.ai and lmarena.ai.

Made by
Anthropic
API price, per 1M tokens
$0.10 in, $0.50 out
Speed
234 tokens a second
Artificial Analysis Index
43.4
LMArena text
No public score
LMArena coding
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Updated
Oct 26, 2026

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