Sign in

Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

GLM 5.3 Flash

Subject: Urgent: Heating Repair Still Outstanding – Request for Immediate Action

Dear [Landlord's Name],

I hope you're doing well. I'm writing to follow up on the heating issue in my apartment at [address], which I first reported on [date of first report] — three weeks ago.

Despite my previous messages on [dates of any follow-ups], the heating has not been repaired. As you'll appreciate, living without adequate heating is more than an inconvenience; it affects my health, comfort, and possibly the habitability of the unit, particularly with [cold weather / a cold snap / young children in the home, as applicable].

I would very much like to resolve this amicably and quickly. To that end, I'd appreciate it if you could:

  1. Confirm a repair date in writing within [48 hours / 3 business days] of this email; and

  2. Arrange for a qualified technician to complete the repair by [specific reasonable date, e.g., end of this week].

If it's helpful, I'm happy to be flexible on timing to accommodate the contractor — I just need a firm commitment and a date.

For my records, I'm keeping a written log of all communications regarding this issue, including this email. I'm confident we can sort this out without needing to involve the local housing authority or consult my tenancy rights, but I do need the repair scheduled now rather than later.

Thank you for your prompt attention. I look forward to your reply by [date].

Kind regards, [Your Name] [Address / Unit Number] [Phone Number]


A few tips for using this:

  • Fill in the specific dates — documenting the timeline ("reported on X, followed up on Y") is what makes the email firm rather than just polite.

  • The reference to the housing authority is your leverage. It's phrased as "I'm confident we won't need to..." — which signals you know your rights without threatening.

  • Keep the paper trail. Send it by email rather than phone, and save a copy. If this drags on, a dated record is your best friend.

  • Check your local rules. In many places, landlords are legally required to fix heating within a specific timeframe (often much shorter than three weeks) — mentioning "my tenancy rights" hints you may know this.

Want me to adjust the tone (softer or firmer), or tailor it to a specific country's tenancy laws?

Asked Nov 1, 2026. Unedited.

Claude Haiku 5.5

Here's a draft you can adapt. It's firm about the deadline and the facts, but it keeps the tone cooperative, since that's usually what gets repairs done fastest.


Subject: Heating repair needed at [Property Address], reported [date]

Dear [Landlord's Name],

I'm writing about the heating at [property address], which has not been working since [date]. I first reported the problem on [date] by [phone/text/email], and I have followed up on [dates] without a repair being scheduled.

It has now been three weeks without heat. The apartment is [describe conditions briefly, e.g., "often below 60°F"], which is affecting our comfort and health, and I'd like to resolve this as quickly as possible.

Could you please:

  1. Confirm by [date, e.g., 2 business days from now] when a technician will be coming to inspect and repair the heating system.

  2. Let me know the name and contact details of the company doing the work, so I can coordinate access.

  3. Tell me if you need anything from me, such as a specific time window or access to a particular room.

I'm happy to work around your schedule and make sure someone is available to let the technician in. If I don't hear back by [date], I'll need to explore my options under [local tenancy law / the terms of our lease], which may include contacting [local housing authority / code enforcement] to request an inspection.

Thank you for your prompt attention to this. I'd much prefer to get this resolved directly with you, and I appreciate your help.

Best regards, [Your Name] [Unit number, phone number]


Tips before sending:

  • Keep a paper trail. Send this by email or a text so there's a written record, even if you've already called.

  • Check your lease and local law for the repair deadline and what you're entitled to (repair-and-deduct, rent withholding, or reporting to the housing authority). Rules vary a lot by location, and the threat in the last paragraph should only name remedies that actually apply to you.

  • Take photos or note the temperature with a dated thermometer reading. This helps if you escalate.

  • Don't withhold rent until you've confirmed what's legal where you live.

If you tell me your city or country and the approximate temperature in the apartment, I can tailor the legal reference and the wording.

Asked Nov 1, 2026. Unedited.

Head to head

Ranked against 42 models, from public leaderboards and our own blind tests where we have them. How we rank

TaskGLM 5.3 FlashClaude Haiku 5.5Leads
Coding#14#16GLM 5.3 Flash
Writing#7#16GLM 5.3 Flash
Math#14#16GLM 5.3 Flash
Research#5#14GLM 5.3 Flash
Everyday chat#12#19GLM 5.3 Flash

The facts

FactGLM 5.3 FlashClaude Haiku 5.5
Made byZ.aiAnthropic
API price, per 1M tokens$0.15 in, $0.50 out$0.10 in, $0.50 out
Speed74 tokens a second234 tokens a second
Artificial Analysis Index41.843.4
LMArena text1,472No public score
LMArena coding1,508No public score
UpdatedOct 26, 2026

Keep exploring

Ready when you are.

Try both in achat.ai