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Write a polite but firm email to a landlord who has not fixed the heating for three weeks. I want the repair, not a fight.

Muse Spark Open

Here is a polite but firm template you can copy, paste and customize. It's designed to get the repair done while keeping the relationship professional:


Subject: Follow-up: Heating repair request at [Your Address / Apt #] - Outstanding 3 weeks

Dear [Mr./Ms. Last Name],

I hope you are well. I am writing to follow up regarding the heating issue at [Your Full Address, Apt #].

I first reported that the heating was not working on [Date of first report - e.g., January 20, 2026], and have followed up on [Date of 2nd contact] and [Date of 3rd contact]. As of today, it has now been three weeks without functioning heat.

With the cold weather, this is becoming difficult to live with, and I would like to get this resolved as soon as possible.

Could you please arrange for a qualified technician to repair the heating by [Give a reasonable, specific deadline - e.g., Friday, February 13]? I am available for access on [List 2-3 dates/times you are available, e.g., weekday afternoons after 3pm and anytime Thursday/Friday] but I am happy to adjust if another time works better for your contractor.

Please could you let me know in writing what the plan and timeline for the repair will be? I appreciate that repairs can take time to coordinate, and I want to work with you to get this sorted.

Thank you very much for your help with this. I look forward to your reply.

Kind regards, [Your Full Name] [Your Address / Apt #] [Your Phone Number]


Tips to make it effective:

  1. Keep a record: Send it by email and keep a copy. Note the dates you reported it previously.

  2. Give a clear deadline: 3-5 business days is usually considered reasonable and firm.

  3. Offer access: Landlords often delay because they say they couldn't get in. Offering times removes that barrier.

  4. Stay solution-focused: The tone here is "we both want this fixed" rather than accusatory.

If you get no response after your deadline, you can add this one sentence in a follow-up: "As heating is considered an essential service, I want to resolve this directly with you before I look into other options for advice and support."

Want me to tailor this with your exact dates, address, and landlord's name?

Asked Nov 1, 2026. Unedited.

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Updated
Oct 26, 2026

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